Technical Issue Shuts Down 911 System In Parts Of Michigan

Jan 31, 2020

 

GRAND RAPIDS, Mich. (AP) — An upgrade to Michigan’s 911 emergency system caused a technical issue which resulted in early morning outages across the state. 

State police say a fiber optic line was being updated about 2:30 a.m. Friday when the system crashed and remained down for several hours.

It was restored about 7 a.m. Many county dispatch centers used non-emergency lines as backup.

Grand Rapids police in western Michigan say service has been restored but “intermittent outages may be possible.”

State police Lt. Michael Shaw says downtown Detroit and some other dispatch centers did not experience an outage because they use copper lines instead of fiber optic lines.