Kleven

https://www.palmerfuneralhomes.com/obituary/JamesEverettandNatalieAgnes-Kleven

MISHAWAKA, Ind. (AP) — An investigation has determined that two 911 dispatchers made mistakes during emergency calls about a driver who had veered into a frozen northern Indiana pond with her three young children.

The South Bend Tribune reports that one of the errors delayed the response of a dive team to the crash location.

The St. Joseph County dispatch center's director says in a report released Wednesday that the two dispatchers have resigned since the New Year's Eve crash in Mishawaka, but they likely would have been disciplined if they hadn't.