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According to a statement from the office of Israeli Prime Minister Benjamin Netanyahu, the Israeli Defense Force has been instructed to begin a ground offensive into the Gaza Strip.

In eastern Sierra Leone, health officials have set up the world's largest treatment for the Ebola virus. Businesses in the area are suffering, and people are finding it difficult to earn a living.

A Malaysia Airlines flight carrying nearly 300 people has crashed in eastern Ukraine, near the Russian border. It's unclear why it crashed, but the Ukrainian president is calling for an investigation.

Microsoft plans to eliminate as many as 18,000 jobs over the next year — about 14 percent of its global workforce. The cuts would be the largest in the company's history. Microsoft recently acquired Nokia's mobile phone business, which boosted its head count by 25,000 and most of the cuts will be in that area.

The very silly I Origins is ultimately not successful in spinning puns about eyes into mind-blowing epiphanies.

William T. Vollmann's 2005 novel Europe Central was a masterpiece. His latest work, a collection of ghost stories entitled "Last Stories and Other Stories" is flabby and cliched.

A Malaysia Airlines flight crashed in eastern Ukraine, possibly shot down by a missile. And in Gaza, Israel has launched a ground offensive against Hamas forces.

Audie Cornish talks with reporter Noah Sneider, who's at the crash site of the Malaysian airliner in eastern Ukraine's Donetsk region.

A Comcast service call making the rounds this week sounded really familiar to millions of Americans. But some companies have figured out how to make the universally unpleasant experience a lot better.

Gil Kerlikowske, head of Customs and Border Protection, tells NPR that he is reviewing scores of incidents. "We need to be better at admitting when we're wrong or where we've made a mistake," he says.